A license key is a string of characters that works a little like a password. Anyone can download our software to have a look at how it works but only paying customers have access to license keys that are used to activate the full version. Your license key gives you access to one of our products for a specified amount of time, our standard licenses are all valid for a full year. The license also gives you access to our support team who can be contacted by clicking on the link "Ask us a question" which appears below each FAQ entry. These talented geeks are here to help you with any technical issues you might have while using any of our programs.